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“I was hired to deliver a high-quality programme to support ‘Swift & Bold’, a keynote event in the Albert Hall that marked the first five years of The Rifles, honoured the memory of the Riflemen killed in action and promoted the work of Care for Casualties, the Regimental charity dedicated to supporting those Riflemen critically injured in the line of duty. “The guest of honour was HRH Duke of Edinburgh so the tolerance for error was zero. “When Hensal Communications were selected, Murray Sale led the print support role. As the once-simple specifications of the job grew to include features such as embossing and fold-outs, Murray was on hand to steer me through the options available so when it came to the pre-press stage, there were no surprises. His knowledge of the print process contributed directly to an excellent finish and avoided a couple of potential production pitfalls. “In spite of best efforts to ensure that client sign-off was achieved in good time, adjustments to the programme meant that I was asked to make several last minute changes. Murray dealt with these both calmly and efficiently even though the last change was made within 48 hours of the ‘curtain up’. “The finished product was delivered in good time and was universally well-received. I still see copies of the programme in offices around the Regiment six months after the event and should be regarded as a credit to Hensal but especially Murray.”

Managing Director, Em Quad

“My father’s handwritten songbook was in bad condition. Taped together, but falling apart. Hensal Communications were recommended for the restoration of the book. I met with Murray and he immediately understood how important this was and the emotional value it held for my family and me. “Murray explained exactly what would happen. We discussed the finish etc and agreed for the book to be restored, but also for copies to be made for my siblings. The finished product was beyond what I thought could be done! The care, the finish and the overall service was outstanding. “I’ve no hesitation recommending Hensal Communications. My father’s memory will live on for generations now because of the amazing work they do.”

Emer

“Murray is the most patient, thorough and pragmatic supplier I think I have ever known. He had to deliver complex packaging solutions to the highest quality – incorporating last-minute changes with professionalism and aplomb while still honouring agreed delivery schedules. He is excellent at building relationships that endure – twenty years in my case.”

Lee Stone, ITAM, ITSM & Software Asset Management Professional

“We have used Murray’s services for a number of years and throughout this time he has always been professional, reliable, friendly and provided great service and attention to detail. He goes the extra mile to ensure his customers get exactly what they want and needs and is always open to feedback and looking for ways to further improve.”

Manager, Claims International at Hertz International

“Murray is extremely personable and hugely trustworthy. In my experience of working with Murray I have always found him and his team to be extra diligent, professional, helpful and exceptionally good value. Most importantly, Murray understands that in an agency we have last minute deadlines from our clients and rarely any long lead times to work to, so he goes above and beyond the call of duty to ensure we are always responding to our clients’ briefs on time and with high quality work. Thank you, Murray, for being such a great print and design colleague; I look forward to working with you again soon. Katie”

Katie Lazarus, Marketing and Brand Partnerships professional

“Due to the Covid-19 crisis, like many other organisations, the BRC were forced to close their retail outlets. As a result we lost valuable income and donations. The eventual plan was to re-open a large proportion of those shops but having the correct safety measures in place were paramount. Once again Murray & Hensal were ahead of the field and showed us an incredible presentation with workable solutions. Hensal produced cost effective but sturdy branded cough guards for our behind counter staff therefore ensuring their safety. As a result of this we’ve been able to confidently open our doors to the general public once again. Hensal service as always, is second to none!”

Marketing and Print Manager, British Red Cross

“Civica handle a wide variety of high profile print projects with tight timetables and frequently rely on Murray & Hensal Communications to deliver them. However, the requirement to produce a million Maltese Crosses for one of our major customers was very unusual. And the use of light material was an added challenge. ​ “Our first call was to Murray and the team at Hensal who reviewed the project requirements and recommended the best solutions on paper weights and project delivery. They also collaborated with us to provide maximum impact in quality and design with minimum impact on cost and timings. “We were delighted and so too was our customer, who received exactly what they asked for, and in time to reach their clients with a high impact and engaging print and mail solution.”

CD, Production Manager, Election Material

Testimonials

Whilst we are proud of the work we do, and confident in our dedication to delivering the right solution, on time, every time, don’t take our word for it.

It’s the feedback from our clients that really tell you what a great job we do…

“Murray was a straightforward and conscientious colleague when it came to helping to bring my long-nurtured personal project - an original graphic novel, ROMO the WolfBoy - to life. Personable, consistent, trustworthy, a pleasure to work with, always keeping me abreast of developments and willing to step in if there were any complications. The final results were splendid, solid in finish and quality, and I couldn't be happier with the overall experience.”

Ed Hillyer – Author & Illustrator 

“Great service always on time. Would recommend every time for print services.”

Jean Robinson – Partner – Groundforce SOS

“Best in Class customer service and work quality…Thanks Murray and Team for great work on our flyers - couldn’t be happier with them.”

John Osijo CEO – Legacy Growth Partners

“Murray and his staff are our "goto" for all printing requirements. The quality is outstanding and the best customer service we have experienced. Many thanks Murray.”

Tony Saunders - Managing Director of Vital Operations

"We approached Murray and the team at Hensal to support us with the printing of the Stationers' Almanac, our flagship publication that is distributed to all our members. As a prestigious brochure, the Almanac must be produced to the very highest standards, as it is closely scrutinised by our members — many of whom are professionals within the printing and paper industry. In addition to the print, Hensal also managed the entire mailing process, not only for the Almanac itself but also for a combined yearly mailing that included multiple additional items sourced from printers across the country. Murray personally coordinated all the logistics, liaised with the different suppliers, and ensured that everything arrived on time so the full mailing could be sent out in the first week of September. The whole process was seamless, and we were kept fully informed on progress and costs throughout. Murray’s attention to detail and hands-on approach gave us complete confidence from start to finish. I would have no hesitation in recommending Hensal Communications to other Livery Companies, businesses, and friends."

Karyn Keating, Stationers’ Hall

"Murray and the team at Hensal consistently go above and beyond when it comes to both service and quality. Their turnaround times — on pricing and production — are second to none. No matter the challenge, the team is always on hand to offer advice and help find the best solution. I can always rely on Hensal to deliver, hassle-free and to a superb standard, every single time."

Mick Feegrade Production Manager, British Red Cross

"Despite the complexity of the project, we had full confidence that Hensal Experts in Print would deliver — and they absolutely did. The index-tabbed booklets were a challenge, but thanks to Murray and his team’s hard work and expertise, everything was handled smoothly and professionally. Our internal customer received the finished copies today and was absolutely over the moon with the result. Thanks again for the dedication and outstanding service."

Richard CES

"Murray has an exceptional depth of knowledge and is a true professional - a real rarity in print management these days. Murray genuinely adds value to any project, so I have total confidence in his ability to be able to go above and beyond, and deliver excellence on every project."

Jeremy Silverstone - Purple Marketing

"Exceptional quality and outstanding service! Hensal are our go-to for all our printing needs, from business cards to large-scale marketing materials and merchandise, nothing is a problem for Murray and Lisa. Their knowledge, attention to detail, quick turnaround, and professional approach make them a real pleasure to work with. Which is why I would highly recommend them for anyone looking for top-notch print solutions, run by good people who love doing what they do!"

Neil Giller

"For 30 years now I’ve called Murray of Hensal first for nearly every print job my design practice has had. His advice and help are outstanding and his reliability to deliver a quality print job on time no matter what circumstances I throw at him means I can assure my clients their work will look great and be where they want it when they need it"

Simon Russell (BoingGraphics)

"We’ve been working with Hensal Communications for quite some time now at Isabel Hospice, and I genuinely can’t speak highly enough of them. What sets them apart is not just the high-quality printing, but the way they’ve become an extension of our team. They truly understand our needs and are always ready to go above and beyond to help us bring our marketing and sales materials to life. Their dedication to excellent customer service is evident in everything they do. From their efficient, friendly team to their commitment to delivering on time, we always know we can rely on Hensal Communications to get the job done right. It’s a rarity to find a partner who treats your work with the same care and attention that you would yourself, and that’s exactly what we get with Hensal. We’re grateful for the relationship we’ve built with them over the years, and I look forward to continuing to work together. It’s clear that their passion for what they do, combined with their top-notch technology, makes them a standout in the industry."

Katy O'Sullivan, Isabel Hospice

"Murray delivers excellent service and really listens and understands your needs. Highly recommend."

Simon Efford, Leysbrook Estate Agents

"Having both worked in the print industry, and subsequently commissioned print for over 35 years, I can honestly say that Murray has been like a breath of fresh air. His commitment to quality and attention to detail is second to none. Couple this with his can do attitude and natural problem solving ability, and I know that our print work is safe in his hands."

Richard Taylor

"I rarely come across someone who is truly passionate about their work, but every time I’ve worked with Murray, I’ve been incredibly impressed by his dedication. His work consistently gives me confidence, and I wouldn’t consider going anywhere else. Highly recommended!"

Jesse South - South Fire & Security

"I couldn't be happier with the service and quality provided by Hensal! Murray handled all of our printed clothing needs, from LXM caps and jumpers to body warmers and t-shirts - each piece looks amazing. The embroidery and print quality is great, with vibrant colours and precise detailing that really stand out. Hensal's team was professional and efficient, delivering the best results. If you're looking for custom clothing - printing and embroidery, Hensal is the way to go!"

Carmen Livingstone - Liv X Media

"Hensal Communications are market leaders in the printing industry! Murrays commitment to quality, precision, and customer satisfaction is truly commendable. From the moment I engaged with Hensal for my printing needs, I was impressed by their professionalism and attention to detail. Murray guided me through every step of the design to print process, offering valuable insights and suggestions to ensure the best possible outcome for my projects. All liaisons usually exceed my expectations in terms of both quality and process. Hensal Communications truly delivers top-notch printing services with a level of expertise and dedication that is unparalleled. If you're looking for a printing partner you can trust, look no further than Hensal Communication"

Lisa Seccombe

“Civica handle a wide variety of high profile print projects with tight timetables and frequently rely on Murray & Hensal Communications to deliver them. However, the requirement to produce a million Maltese Crosses for one of our major customers was very unusual. And the use of light material was an added challenge. ​ “Our first call was to Murray and the team at Hensal who reviewed the project requirements and recommended the best solutions on paper weights and project delivery. They also collaborated with us to provide maximum impact in quality and design with minimum impact on cost and timings. “We were delighted and so too was our customer, who received exactly what they asked for, and in time to reach their clients with a high impact and engaging print and mail solution.”

CD, Production Manager, Election Material

"Murray has been fantastic. He has been able to add so much value for my company's printing. He has turned around my requirements faster than I thought possible."

Vignas Gunasegaran

“Due to the Covid-19 crisis, like many other organisations, the BRC were forced to close their retail outlets. As a result we lost valuable income and donations. The eventual plan was to re-open a large proportion of those shops but having the correct safety measures in place were paramount. Once again Murray & Hensal were ahead of the field and showed us an incredible presentation with workable solutions. Hensal produced cost effective but sturdy branded cough guards for our behind counter staff therefore ensuring their safety. As a result of this we’ve been able to confidently open our doors to the general public once again. Hensal service as always, is second to none!”

Marketing and Print Manager, British Red Cross

“Murray is extremely personable and hugely trustworthy. In my experience of working with Murray I have always found him and his team to be extra diligent, professional, helpful and exceptionally good value. Most importantly, Murray understands that in an agency we have last minute deadlines from our clients and rarely any long lead times to work to, so he goes above and beyond the call of duty to ensure we are always responding to our clients’ briefs on time and with high quality work. Thank you, Murray, for being such a great print and design colleague; I look forward to working with you again soon. Katie”

Katie Lazarus, Marketing and Brand Partnerships Professional

“My father’s handwritten songbook was in bad condition. Taped together, but falling apart. Hensal Communications were recommended for the restoration of the book. I met with Murray and he immediately understood how important this was and the emotional value it held for my family and me. “Murray explained exactly what would happen. We discussed the finish etc and agreed for the book to be restored, but also for copies to be made for my siblings. The finished product was beyond what I thought could be done! The care, the finish and the overall service was outstanding. “I’ve no hesitation recommending Hensal Communications. My father’s memory will live on for generations now because of the amazing work they do.”

Emer

“We have used Murray’s services for a number of years and throughout this time he has always been professional, reliable, friendly and provided great service and attention to detail. He goes the extra mile to ensure his customers get exactly what they want and needs and is always open to feedback and looking for ways to further improve.”

Manager, Claims International at Hertz International

“Murray is the most patient, thorough and pragmatic supplier I think I have ever known. He had to deliver complex packaging solutions to the highest quality – incorporating last-minute changes with professionalism and aplomb while still honouring agreed delivery schedules. He is excellent at building relationships that endure – twenty years in my case.”

Lee Stone, ITAM, ITSM & Software Asset Management Professional

“I was hired to deliver a high-quality programme to support ‘Swift & Bold’, a keynote event in the Albert Hall that marked the first five years of The Rifles, honoured the memory of the Riflemen killed in action and promoted the work of Care for Casualties, the Regimental charity dedicated to supporting those Riflemen critically injured in the line of duty. “The guest of honour was HRH Duke of Edinburgh so the tolerance for error was zero. “When Hensal Communications were selected, Murray Sale led the print support role. As the once-simple specifications of the job grew to include features such as embossing and fold-outs, Murray was on hand to steer me through the options available so when it came to the pre-press stage, there were no surprises. His knowledge of the print process contributed directly to an excellent finish and avoided a couple of potential production pitfalls. “In spite of best efforts to ensure that client sign-off was achieved in good time, adjustments to the programme meant that I was asked to make several last minute changes. Murray dealt with these both calmly and efficiently even though the last change was made within 48 hours of the ‘curtain up’. “The finished product was delivered in good time and was universally well-received. I still see copies of the programme in offices around the Regiment six months after the event and should be regarded as a credit to Hensal but especially Murray.”

Managing Director, Em Quad

Testimonials and case studies 

Whilst we are proud of the work we do, and confident in our dedication to delivering the right solution, on time, every time, don’t take our word for it.

It’s the feedback from our clients that really tell you what a great job we do…

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